MENGENDALI ADUAN pelanggan MENGUBAH CABARAN KEPADA PELUANG
Siri Rahsia Kejayaan menghidangkan kepada para pembaca tentang pelbagai teknik dan kemahiran yang dapat meningkatkan produktiviti diri dan perniagaan .Segala teknik dan tips-tips yang dipersembahkan adalah berdasarkan prinsip-prinsip pengurusan yang telah terbukti berkesan.
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Main Authors: | Denham, Jennifer (Author), Mohd. Rizal Saidin (Author) |
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Format: | Book |
Language: | Malay |
Published: |
Petaling Jaya
Prentice Hall
2003
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Series: | Rahsia kejayaan
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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