Customer service in the printing industry
Daily interaction with clients is not just necessary but key to differentiating a printer from its competitors. Good customer service is achieved only when people from all departments - from sales to estimating to manufacturing - are trained to understand each other's problems better, work toge...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Pittsburgh
GATFPress
2001
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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100 | 1 | # | |a Colbary, Richard E |e author |
245 | 1 | 1 | |a Customer service in the printing industry |c Richard E. Colbary |
264 | # | 1 | |a Pittsburgh |b GATFPress |c 2001 |
300 | # | # | |a 174 pages |b illustrations |c 26 cm |
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520 | # | # | |a Daily interaction with clients is not just necessary but key to differentiating a printer from its competitors. Good customer service is achieved only when people from all departments - from sales to estimating to manufacturing - are trained to understand each other's problems better, work together, and maintain a smooth workflow. |
650 | # | 0 | |a Printing industry |x Customer services |
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