Customer service in the printing industry

Daily interaction with clients is not just necessary but key to differentiating a printer from its competitors. Good customer service is achieved only when people from all departments - from sales to estimating to manufacturing - are trained to understand each other's problems better, work toge...

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Bibliographic Details
Main Author: Colbary, Richard E (Author)
Format: Book
Language:English
Published: Pittsburgh GATFPress 2001
Subjects:
Online Access:Click Here to View Status and Holdings.
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