Market leadership strategies for service companies creating growth, profits, and customer loyalty

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Bibliographic Details
Main Author:	Middlebrooks, Arthur
Other Authors:	Terrill, Craig
Format:	Book
Published:	Lincolnwood,ILL NTC Business Books 2000
Subjects:	Service industries > Marketing > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0844224413
090	0	0	\|a HD9980.5 \|b .M53 2000
100	1	#	\|a Middlebrooks, Arthur
245	1	1	\|a Market leadership strategies for service companies \|b creating growth, profits, and customer loyalty \|c Arthur Middlebrooks and Craig Terrill
260	#	#	\|a Lincolnwood,ILL \|b NTC Business Books \|c 2000
300	#	#	\|a xvi, 268 p. \|b ill. \|c 24 cm.
500	#	#	\|a Includes index
650	#	0	\|a Service industries \|x Marketing \|x Management
700	1	#	\|a Terrill, Craig
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=271008
964	#	#	\|c BOK \|d 01
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