Isu kualiti & produktiviti
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| Format: | Book |
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Bangi
UKM
2002
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| Online Access: | Click Here to View Status and Holdings. |
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Pengurusan berkualiti dalam perkhidmatan
Laporan Tahunan Jabatan Perkhidmatan Awam
A study on the implementation of the client's charter in the Ministry of Health Malaysia
