Loyalty rules! how today's leaders build lasting relationship

Loyalty rules! how today's leaders build lasting relationship

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Bibliographic Details
Main Author: Reincheld, Frederick F.
Format: Book
Published: Boston Harvard Busienss School Press 2001
Subjects:
Customer relations
Employee loyalty
Customer loyalty
Leadership
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xiii, 213 p. il. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:1578512050

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