Pekeliling Kemajuan Pentadbiran Awam 1994-1999
Guidelines for the implementation of the service recovery system (PKPA 1, 1994). 2. Use of information details in the application form and certain criteria as a basis for making decisions on applications (PKPA 1, 1995). 3. Implementation of a standard computerized accounting system in federal statut...
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Corporate Author: | |
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Format: | Book |
Language: | Malay |
Published: |
Petaling Jaya, Selangor
ILBS
2001
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Edition: | Jilid 11 |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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520 | # | # | |a Guidelines for the implementation of the service recovery system (PKPA 1, 1994). 2. Use of information details in the application form and certain criteria as a basis for making decisions on applications (PKPA 1, 1995). 3. Implementation of a standard computerized accounting system in federal statutory bodies "Standard accounting system for government agencies (SAGA) ((PKPA 1, 1996). 4. Guidelines for implementing MS ISO 9000 in the public service (PKPA 2, 1996). 5. Guidelines for the implementation of MS ISO 9000 and quality system certification schemes by government agencies (PKPA Letter No. 1, 1997). 6. Guidelines on the appointment of private consultants for MS ISO 9000 by government agencies (PKPA Letter No. 2, 1997). 7. Guidelines for the implementation of benchmarking in the public service ((PKPA 1, 1999) |
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