Quality and process improvement
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| Format: | Unknown |
| Published: |
Australia
Delmar
2002
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | ix, 374 p. ill. 24 cm. 1 compact disk |
| ISBN: | 0766828727 |
Quality improvement 
The Improvement Process how America's leading companies improve quality