How to manage the IT helpdesk a guide for user support and call centre managers

Saved in:

Bibliographic Details
Main Author:	Bruton, Noel
Format:	Unknown
Published:	Oxford Butterworth Heinemann 2002
Edition:	2nd ed
Subjects:	Customer services > Management Information technology > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet