Customer service skills and concepts for success

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Bibliographic Details
Main Author: Lucas, Robert W.
Format: Book
Published: New York McGraw Hill 2002
Edition:2nd ed.
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:vii, 532 p. ill.(col.) 28 cm
Bibliography:Includes bibliographical references and index
ISBN:0078226333