Management meeting and exceeding customer expectations
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
Australia
South-Western
2002
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| Edition: | 7th edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxviii, 797 pages illustrations, some colour 26 cm 1 compact disk |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0324027257 9780324027259 |
Management meeting and exceeding customer expectations