Performance measurement explained designing and implementing your state-of-the-art system

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Bibliographic Details
Main Author: Andersen, Bjorn
Other Authors: Fagerhaug, Tom
Format: Unknown
Published: Millwakee ASQ Quality Press 2002
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 188 p. ill. 28 cm.
Bibliography:Includes bibliographical references and index
ISBN:0873895207