Harvard business review on customer relationship management

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Bibliographic Details
Corporate Author:	Harvard Business Review
Format:	Unknown
Published:	Boston Harvard Business School Pub. 2001
Series:	Harvard business review paperback
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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001	wils-259610
020	#	#	\|a 9781578516995
020	#	#	\|a 1578516994
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5414.5 \|b .H37 2001
245	0	0	\|a Harvard business review on customer relationship management
260	#	#	\|a Boston \|b Harvard Business School Pub. \|c 2001
300	#	#	\|a vii, 192 p. \|b ill. \|c 24 cm
490	1	#	\|a Harvard business review paperback
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations \|x Management
710	1	#	\|a Harvard Business Review
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=259610
964	#	#	\|c BOK \|d 01
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