Heritage Visitor Attractions An Operations Management Perspectives

Examines Heritage Visitor Attractions from an operations management perspective. This book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It looks at their quality and improvement, examining capacity management

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Bibliographic Details
Other Authors: Leask, Anna (Editor), Yeoman, Ian (Editor)
Format: Book
Language:English
Published: London THOMSON 1999
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