Understanding, managing and implementing quality frameworks, techniques and cases
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| Other Authors: | , |
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| Format: | Book |
| Published: |
London
Routledge
2002
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxii, 232 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0415222729 |
Implementing total quality management