Service quality management in hospitality, tourism and leisure

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Bibliographic Details
Other Authors:	Sparks, Beverly A, Kandampully, Jay, Mok, Connie
Format:	Book
Published:	New York The Haworth Hospitality Press 2001
Subjects:	Leisure industry > Management Tourism > Management Hospitality industry > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0789007266
090	0	0	\|a TX911.3.M27 \|b S46 2001
245	1	1	\|a Service quality management in hospitality, tourism and leisure \|c Jay Kandampully, Connie Mok and Beverly Sparks, editors
260	#	#	\|a New York \|b The Haworth Hospitality Press \|c 2001
300	#	#	\|a xvii, 339 p. \|b ill. \|c 22 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Leisure industry \|x Management
650	#	0	\|a Tourism \|x Management
650	#	0	\|a Hospitality industry \|x Management
700	1	#	\|a Sparks, Beverly A
700	#	#	\|a Kandampully, Jay
700	#	#	\|a Mok, Connie
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=256175
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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