FRONT OFFICE OPERATIONS AND MANAGEMENT
For Hotel Management training in both large chains and smaller organizations, as well as meeting professionals, this book introduces concepts of organization, communication, ethics and policy within a hotel. The primary focus is the front office, housekeeping, reservations and night audit department...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Australia
Thomson Delmar
2002
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Front office management and operations