FRONT OFFICE OPERATIONS AND MANAGEMENT

For Hotel Management training in both large chains and smaller organizations, as well as meeting professionals, this book introduces concepts of organization, communication, ethics and policy within a hotel. The primary focus is the front office, housekeeping, reservations and night audit department...

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Bibliographic Details
Main Author: Ahmed Ismail (Author)
Format: Book
Language:English
Published: Australia Thomson Delmar 2002
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Online Access:Click Here to View Status and Holdings.
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