MANAGING SERVICES MARKETING : TEXT AND READINGS
Designed for an advanced MBA course in the marketing of services & for executive programs geared to managers in service firms
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Main Authors: | Bateson, John E. G. (Author), Hoffman, K. Douglas (Author) |
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Format: | Book |
Language: | English |
Published: |
Fort Worth :
Dryden Press ,
1999
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Edition: | Fourth Edition |
Series: | Dryden Press series in marketing
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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