Travel Perspectives A Guide to Becoming a Travel Professional

Travel Perspectives: A Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on t...

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Bibliographic Details
Main Authors: Todd, Ginger (Author), Rice, Susan (Author)
Format: Book
Language:English
Published: Australia DELMAR 2002
Edition:Third Edition
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Summary:Travel Perspectives: A Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on terminology, product process and procedure, and developing the student's sales and customer service skills. Discussion points, contained throughout the text, develop understanding of the sales process and the role of customer service in attaining and retaining customers.
Physical Description:xi, 494 pages illustrations 28 cm
Bibliography:Includes bibliographical references and index
ISBN:0766825426
9780766825420