Achieving excellence in guest service

Achieving excellence in guest service

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Bibliographic Details
Main Author: Ive, Josephine
Format: Unknown
Published: Melbourne Hospitality Press 2000
Subjects:
Customer services > Study and teaching > Training of
Hospitality industry > Study and teaching
Hotels > Employees > Training of
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 262 p. ill. 25 cm
Bibliography:Includes bibliographical references and index
ISBN:1862504849
9781862504844

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