Quality service what every hospitality manager needs to know
Saved in:
Main Author: | Martin, William B |
---|---|
Format: | Book |
Published: |
New Jersey
Prentice Hall
2002
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Hospitality service quality
by: Singh, Ranvijay
Published: (2013) -
Service quality in hospitality industry a study of homestay in Melaka
by: Nor Shahrina Mohd Rafien
Published: (2011) -
MANAGING QUALITY SERVICE IN HOSPITALITY how organizations achieve excellence in the guest experience
by: Ford, Robert C.
Published: (2012) -
Hospitality service and products
by: Shrivastava, Atul
Published: (2013) -
Service quality in hospitality organizations
Published: (1996)