Quality service what every hospitality manager needs to know

Saved in:

Bibliographic Details
Main Author:	Martin, William B
Format:	Unknown
Published:	New Jersey Prentice Hall 2002
Subjects:	Hospitality industry
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-253293
020	#	#	\|a 0130930180
090	0	0	\|a TX911 \|b .M373 2002
100	1	#	\|a Martin, William B
245	1	1	\|a Quality service \|b what every hospitality manager needs to know \|c William B. Martin
260	#	#	\|a New Jersey \|b Prentice Hall \|c 2002
300	#	#	\|a xvii, 202 p. \|b ill. \|c 23 cm
500	#	#	\|a Includes index
650	#	0	\|a Hospitality industry
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=253293
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.17.2\|\|00260##b002.17.2\|\|00260##c002.17.2\|\|00300##a002.17.2\|\|00300##b002.17.2\|\|00300##c002.17.2\|\|00500##a002.17.2\|\|