The power of apology healing steps to transform all your relationships
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| Format: | Unknown |
| Published: |
New York
John Wiley & Sons
2001
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xi, 253 p. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0471399078 |
When sorry isn't enough making things right with those you love 
The 4th secret of the one minute manager a powerful way to make things better