Meeting customer needs

Saved in:
Bibliographic Details
Main Author: Smith, Ian
Format: Book
Published: Oxford Butterworth/Heinemann 1997
Series:Institute Of Management Series
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Item Description:Includes bibliographical references and index
Physical Description:xi, 185 p. ill. 24 cm
ISBN:0750633913