The 7 universal laws of customer value how to win customers and influence markets
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| Main Author: | |
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| Format: | Book |
| Published: |
Burr Ridge, IL
Irwin Professional Pub.
1996
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes bibliographical references (p. 111-116) and index |
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| Physical Description: | xiv, 121 p. ill. 24 cm |
| ISBN: | 0786307323 |
The customer is key gaining an unbeatable advantage through customer satisfaction