The World of superservice
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Main Author: | |
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Format: | Unknown |
Published: |
Horlow
Addison Wesley
1997
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-248011 | ||
020 | # | # | |a 0201403846 |
090 | 0 | 0 | |a HF5415.5 |b .I76 1997 |
100 | 1 | # | |a Irons, Ken |
245 | 1 | 4 | |a The World of superservice |c Ken Irons |
260 | # | # | |a Horlow |b Addison Wesley |c 1997 |
300 | # | # | |a 246 p. |b ill. |c 23 cm |
650 | # | 0 | |a Customer services |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=248011 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a003.5.1||00260##b003.5.1||00260##c003.5.1||00300##a003.5.1||00300##b003.5.1||00300##c003.5.1|| |