7 days to top notch customer service using the experience oriented management technique

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Bibliographic Details
Main Author:	Yardley, Gary
Other Authors:	Kelly, Jan
Format:	Unknown
Published:	Singapore Times Books International 1996
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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001	wils-247729
020	#	#	\|a 9812046534
090	0	0	\|a HF5415.5 \|b .Y37 1996
100	1	#	\|a Yardley, Gary
245	1	0	\|a 7 days to top notch customer service \|b using the experience oriented management technique \|c Gary Yardley and Jan Kelly
260	#	#	\|a Singapore \|b Times Books International \|c 1996
300	#	#	\|a 167 p. \|c 21 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services
700	1	#	\|a Kelly, Jan
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=247729
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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