Managing quality customer service

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Bibliographic Details
Main Author:	Martin, William B
Format:	Book
Published:	Great Britain Kogan Page 1989
Online Access:	Click Here to View Status and Holdings.
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MARC


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260	#	#	\|a Great Britain \|b Kogan Page \|c 1989
300	#	#	\|a 91 p. \|c 21 cm
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