best practice benchmarking an international perspective

Benchmarking is potentially the most powerful weapon in the corporate armory. Itµs the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shop floor grades at one of its sites from seventeen to four, and British Rail t...

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Bibliographic Details
Main Author: Codling, Sylvia (Author)
Format: Book
Language:English
Published: Houston, Texas Gulf Publishing Company 1996
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Codling, Sylvia  |e author 
245 1 0 |a best practice benchmarking  |b an international perspective  |c sylvia codling 
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264 # 4 |c ©1996 
300 # # |a xii, 177 pages  |b illustrations  |c 24 cm 
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504 # # |a Includes bibliographical references and index 
520 # # |a Benchmarking is potentially the most powerful weapon in the corporate armory. Itµs the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shop floor grades at one of its sites from seventeen to four, and British Rail to cut cleaning time for a 660-seat train to just eight minutes. Through a series of case histories and references, this book shares the experience and knowledge acquired by benchmarking companies across a wide range of industries. Above all, it provides a detailed step-by-step guide to the entire process, including a complete set of planning worksheets 
650 # 0 |a Benchmarking (Management)  |z Europe 
650 # 0 |a Total quality management  |z Europe 
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