best practice benchmarking an international perspective
Benchmarking is potentially the most powerful weapon in the corporate armory. Itµs the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shop floor grades at one of its sites from seventeen to four, and British Rail t...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Houston, Texas
Gulf Publishing Company
1996
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Benchmarking is potentially the most powerful weapon in the corporate armory. Itµs the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shop floor grades at one of its sites from seventeen to four, and British Rail to cut cleaning time for a 660-seat train to just eight minutes. Through a series of case histories and references, this book shares the experience and knowledge acquired by benchmarking companies across a wide range of industries. Above all, it provides a detailed step-by-step guide to the entire process, including a complete set of planning worksheets |
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| Physical Description: | xii, 177 pages illustrations 24 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0884151344 9780884151340 |
Best practice benchmarking a management guide