SPC simplified for services practical tools for continuous quality improvement
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White Plains
Quality Resources
1991
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-245551 | ||
020 | # | # | |a 0527916390 |
090 | 0 | 0 | |a HD9980.5 |b .A47 1991 |
100 | 1 | # | |a Amsden, Davida M |
245 | 1 | 1 | |a SPC simplified for services |b practical tools for continuous quality improvement |c Davida M. Amsden, Howard E. Butler and Robert T. Amsden |
260 | # | # | |a White Plains |b Quality Resources |c 1991 |
300 | # | # | |a xviii, 299 p. |b ill. |c 23 cm |
500 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Service industries |
700 | 1 | # | |a Butler, Howard E |
700 | # | # | |a Amsden, Robert T |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=245551 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a0011.2.2||00260##b0011.2.2||00260##c0011.2.2||00300##a0011.2.2||00300##b0011.2.2||00300##c0011.2.2||00500##a0011.2.2||01700##a0011.2.2|| |