Managing quality customer service

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Bibliographic Details
Main Author:	Martin, William B
Format:	Unknown
Published:	California Crisp Publication 1989
Subjects:	Marketing
Online Access:	Click Here to View Status and Holdings.
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MARC


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100	1	#	\|a Martin, William B
245	1	1	\|a Managing quality customer service \|c William B. Martin
260	#	#	\|a California \|b Crisp Publication \|c 1989
300	#	#	\|a 94p. \|b ill. \|2 5cm
650	#	0	\|a Marketing
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