Managing quality customer service
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
California
Crisp Publication
1989
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-243866 | ||
| 020 | # | # | |a 0631961831 |
| 090 | 0 | 0 | |a HF5415.5 |b .M37 |
| 100 | 1 | # | |a Martin, William B |
| 245 | 1 | 1 | |a Managing quality customer service |c William B. Martin |
| 260 | # | # | |a California |b Crisp Publication |c 1989 |
| 300 | # | # | |a 94p. |b ill. |2 5cm |
| 650 | # | 0 | |a Marketing |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=243866 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
Managing quality customer service