Achieving Service Productivity lessons from the best in the world

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Bibliographic Details
Main Author:	Hornell, Erik (Author)
Other Authors:	Hjelm, Per
Format:	Book
Language:	English
Published:	London Pitman Pub. 1994
Subjects:	Service industries
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Hornell, Erik \|e author
245	1	1	\|a Achieving Service Productivity \|b lessons from the best in the world \|c edited by Erik Hornell and Per Hjelm
264	#	1	\|a London \|b Pitman Pub. \|c 1994
264	#	4	\|c ©1994
300	#	#	\|a ix, 292pages. \|b illustration \|c 24cm
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500	#	#	\|a Includes index
546	#	#	\|a text in english
650	#	0	\|a Service industries
700	#	#	\|a Hjelm, Per
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