Customer service and support implementing effective strategies

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Bibliographic Details
Main Author:	Armistead, Colin G
Other Authors:	Clark, Graham
Format:	Unknown
Published:	London Financial Times 1992
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0273032739
090	0	0	\|a HF5415.5 \|b .A75
100	1	#	\|a Armistead, Colin G
245	1	0	\|a Customer service and support \|b implementing effective strategies \|c Colin G. Armistead, Graham Clark
260	#	#	\|a London \|b Financial Times \|c 1992
300	#	#	\|a x, 290p. \|c 23cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services
700	1	#	\|a Clark, Graham
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=239119
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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