Operations management improving customer service

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Bibliographic Details
Main Author:	Schonberger, Richard
Other Authors:	Knod, Edward M
Format:	Book
Published:	Homewood, IL Irwin 1991
Edition:	4th ed, international student ed
Subjects:	Production management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0256098816
090	#	#	\|a TS155 \|b S36 1991
100	#	#	\|a Schonberger, Richard
245	#	#	\|a Operations management \|b improving customer service \|c Richard J. Schonberger, Edward M. Knod, Jr
250	#	#	\|a 4th ed, international student ed
260	#	#	\|a Homewood, IL \|b Irwin \|c 1991
300	#	#	\|a xvii, 926p. \|b ill. \|c 23cm
500	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Production management
700	#	#	\|a Knod, Edward M
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=238119
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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