Customer service renaissance lessons from the banking wars

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Bibliographic Details
Main Author:	Grubbs, M.Ray
Other Authors:	Reidenbach, R. Eric
Format:	Book
Published:	Chicago, Ill. Bankers Pub. 1991
Subjects:	Banks and banking > Customer services > United States
Online Access:	Click Here to View Status and Holdings.
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MARC


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245	1	1	\|a Customer service renaissance \|b lessons from the banking wars \|c M. Ray Grubbs & R. Eric Reidenbach
260	#	#	\|a Chicago, Ill. \|b Bankers Pub. \|c 1991
300	#	#	\|a xiii, 209p. \|c 24cm
650	#	0	\|a Banks and banking \|x Customer services \|z United States
700	1	#	\|a Reidenbach, R. Eric
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