Customer service renaissance lessons from the banking wars

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Bibliographic Details
Main Author: Grubbs, M.Ray
Other Authors: Reidenbach, R. Eric
Format: Unknown
Published: Chicago, Ill. Bankers Pub. 1991
Subjects:
Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HG1616  |b C87 G78 
100 1 # |a Grubbs, M.Ray 
245 1 1 |a Customer service renaissance  |b lessons from the banking wars  |c M. Ray Grubbs & R. Eric Reidenbach 
260 # # |a Chicago, Ill.  |b Bankers Pub.  |c 1991 
300 # # |a xiii, 209p.  |c 24cm 
650 # 0 |a Banks and banking  |x Customer services  |z United States 
700 1 # |a Reidenbach, R. Eric 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=232398 
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