Customer service renaissance lessons from the banking wars
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Main Author: | |
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Other Authors: | |
Format: | Unknown |
Published: |
Chicago, Ill.
Bankers Pub.
1991
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-232398 | ||
020 | # | # | |a 1557383219 |
090 | 0 | 0 | |a HG1616 |b C87 G78 |
100 | 1 | # | |a Grubbs, M.Ray |
245 | 1 | 1 | |a Customer service renaissance |b lessons from the banking wars |c M. Ray Grubbs & R. Eric Reidenbach |
260 | # | # | |a Chicago, Ill. |b Bankers Pub. |c 1991 |
300 | # | # | |a xiii, 209p. |c 24cm |
650 | # | 0 | |a Banks and banking |x Customer services |z United States |
700 | 1 | # | |a Reidenbach, R. Eric |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=232398 |
964 | # | # | |c BOK |d 01 |
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