Services marketing people, technology, strategy
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Main Author: | |
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Format: | Unknown |
Published: |
Upper Sadle River, NJ
Prentice-Hall
2001
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Edition: | 4th ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-218218 | ||
020 | # | # | |a 013173924 |
090 | 0 | 0 | |a HF5415.122 |b .L68 2001 |
100 | 1 | # | |a Lovelock, Christopher H |
245 | 1 | 1 | |a Services marketing |b people, technology, strategy |c Christopher H. Lovelock |
250 | # | # | |a 4th ed |
260 | # | # | |a Upper Sadle River, NJ |b Prentice-Hall |c 2001 |
300 | # | # | |a xviii, 717 p. |b ill. |c 24 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Service industries |x Marketing |
650 | # | 0 | |a Professions |x Marketing |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=218218 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
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