Services marketing people, technology, strategy

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Bibliographic Details
Main Author: Lovelock, Christopher H
Format: Book
Published: Upper Sadle River, NJ Prentice-Hall 2001
Edition:4th ed
Subjects:
Online Access:Click Here to View Status and Holdings.
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245 1 1 |a Services marketing  |b people, technology, strategy  |c Christopher H. Lovelock 
250 # # |a 4th ed 
260 # # |a Upper Sadle River, NJ  |b Prentice-Hall  |c 2001 
300 # # |a xviii, 717 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Service industries  |x Marketing 
650 # 0 |a Professions  |x Marketing 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=218218 
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