CRM at the speed of light capturing and keeping customers in internet realtime

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Bibliographic Details
Main Author:	Greenberg, Paul
Format:	Unknown
Published:	California Osborne McGrawHill 2001
Subjects:	Customer relations > Management Electronic commerce
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0072127821
090	0	0	\|a HF5415.5 \|b .G74 2001
100	1	#	\|a Greenberg, Paul
245	1	1	\|a CRM at the speed of light \|b capturing and keeping customers in internet realtime \|c Paul Greenberg
260	#	#	\|a California \|b Osborne \|b McGrawHill \|c 2001
300	#	#	\|a xxiii, 360 p. \|b ill. \|c 24 cm
500	#	#	\|a includes index
650	#	0	\|a Customer relations \|x Management
650	#	0	\|a Electronic commerce
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=217602
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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