CRM at the speed of light capturing and keeping customers in internet realtime

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Bibliographic Details
Main Author: Greenberg, Paul
Format: Book
Published: California Osborne McGrawHill 2001
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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100 1 # |a Greenberg, Paul 
245 1 1 |a CRM at the speed of light  |b capturing and keeping customers in internet realtime  |c Paul Greenberg 
260 # # |a California  |b Osborne  |b McGrawHill  |c 2001 
300 # # |a xxiii, 360 p.  |b ill.  |c 24 cm 
500 # # |a includes index 
650 # 0 |a Customer relations  |x Management 
650 # 0 |a Electronic commerce 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=217602 
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040 # # |a Shah Alam