The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

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Bibliographic Details
Main Author: Pantry, Sheila
Other Authors: Griffiths, Peter
Format: Book
Published: London Lib. Assoc. Pub 2001
Edition:2nd ed
Subjects:
Service industries > Quality control
Total quality management
Service-level agreements
Online Access:Click Here to View Status and Holdings.
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