e-business readiness a customer-focused framework

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Bibliographic Details
Main Author: Craig, James 1967-
Other Authors: Jutla, Dawn
Format: Unknown
Published: Boston Addison-Wesley 2001
Series:Addison-Wesley information technology series
Subjects:
Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HF5548.32  |b .C73 2001 
100 1 # |a Craig, James  |c 1967- 
245 1 1 |a e-business readiness  |b a customer-focused framework  |c James Craig, Dawn Jutla 
260 # # |a Boston  |b Addison-Wesley  |c 2001 
300 # # |a xxvii, 437 p.  |b ill.  |c 24 cm 
490 1 # |a Addison-Wesley information technology series 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Customer relations 
650 # 0 |a Electronic commerce 
700 1 # |a Jutla, Dawn 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=214132 
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