e-business readiness a customer-focused framework

e-business readiness a customer-focused framework

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Bibliographic Details
Main Author: Craig, James 1967-
Other Authors: Jutla, Dawn
Format: Unknown
Published: Boston Addison-Wesley 2001
Series:Addison-Wesley information technology series
Subjects:
Customer relations
Electronic commerce
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxvii, 437 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0201710064

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