The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships

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Bibliographic Details
Main Author:	Bergeron, Bryan P.
Format:	Book
Published:	New York McGraw-Hill 2001
Subjects:	Internet marketing Customer loyalty
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.525 \|b .B47 2001
100	1	#	\|a Bergeron, Bryan P.
245	1	4	\|a The eternal e-customer \|b how emotionally intelligent interfaces can create long-lasting customer relationships \|c Bryan P. Bergeron
260	#	#	\|a New York \|b McGraw-Hill \|c 2001
300	#	#	\|a xxvi, 261 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Internet marketing
650	#	0	\|a Customer loyalty
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=213615
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam