Just say yes! extreme customer services-how to give it! how to get it!

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Bibliographic Details
Main Author:	Nulman, Philip R. 1951-
Format:	Book
Published:	New Jersey Career Press 2000
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 1564144208
090	0	0	\|a HF5415.5 \|b .N85 2000
100	1	#	\|a Nulman, Philip R. \|c 1951-
245	1	1	\|a Just say yes! \|b extreme customer services-how to give it! how to get it! \|c Philip R. Nulman
260	#	#	\|a New Jersey \|b Career Press \|c 2000
300	#	#	\|a 190 p. \|b ill. \|c 23 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=213516
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