Just say yes! extreme customer services-how to give it! how to get it!
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| Format: | Unknown |
| Published: |
New Jersey
Career Press
2000
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | 190 p. ill. 23 cm |
| ISBN: | 1564144208 |
What to Say to a Porcupine 20 humorous tales that get to the heart of great customer service 
How to manage customer service