Profitable customers how to identify, develop and retain them

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Bibliographic Details
Main Author:	Wilson, Charles
Format:	Book
Published:	London Kogan Page 1998
Edition:	2nd ed
Subjects:	Marketing > Management Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .W55 1998
100	1	#	\|a Wilson, Charles
245	1	1	\|a Profitable customers \|b how to identify, develop and retain them \|c Charles Wilson
250	#	#	\|a 2nd ed
260	#	#	\|a London \|b Kogan Page \|c 1998
300	#	#	\|a viii, 184 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Marketing \|x Management
650	#	0	\|a Customer relations \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=213383
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