SERVICE MANAGEMENT Operations, Strategy, and Information Technology
Services lie at the very hub of economic activity in any society. Writing about the role of the service sector in world development, Dorothy Riddle formulated the economic model shown in Figure 1.1. This model shows the flow of activity among the three principal sectors of the economy: extractive (m...
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw Hill
2001
|
| Edition: | Third edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 020 | # | # | |a 9780072424195 |q hardback |
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| 090 | 0 | 0 | |a HD9980.5 |b .F58 2001 |
| 100 | 1 | # | |a Fitzsimmons, James A |e author |
| 245 | 1 | 1 | |a SERVICE MANAGEMENT |b Operations, Strategy, and Information Technology |c James A. Fitzsimmons, Mona J. Fitzsimmons |
| 250 | # | # | |a Third edition |
| 264 | # | 1 | |a New York |b McGraw Hill |c 2001 |
| 300 | # | # | |a xxvi, 646 pages |b illustrations |c 25 cm |
| 336 | # | # | |a text |b txt |2 rdacontent |
| 337 | # | # | |a unmediated |b n |2 rdamedia |
| 338 | # | # | |a volume |b nc |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a Services lie at the very hub of economic activity in any society. Writing about the role of the service sector in world development, Dorothy Riddle formulated the economic model shown in Figure 1.1. This model shows the flow of activity among the three principal sectors of the economy: extractive (mining and farming), manufacturing, and service, which is divided into five subgroups. All activity eventually leads to the con+ sumer. Examples of services in each of the five subgroups are: |
| 650 | # | 0 | |a Service industries |x Management |
| 700 | 1 | # | |a Fitzsimmons, Mona J |e author |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=213114 |
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Service Management Operations, Strategy, Information Technology