Finding the profit in customer satisfaction translating best practice into bottom-line results

Finding the profit in customer satisfaction translating best practice into bottom-line results

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Bibliographic Details
Main Author:	Barsky, Jonathan
Other Authors:	Fisher, George M.C
Format:	Book
Published:	Lincolnwood, Ill. Contemporary Books 1999
Subjects:	aCustomer relations Customer services
Online Access:	Click Here to View Status and Holdings.
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