Crisis marketing when bad things happen to good companies

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Bibliographic Details
Main Author: Marconi, Joe
Corporate Author: American Marketing Association
Format: Unknown
Published: Chicago, Ill. NTC Business 1997
Edition:2nd ed
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Online Access:Click Here to View Status and Holdings.
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Description
Item Description:"Published in conjunction with the American Marketing Association"--T.p. verso.
Physical Description:x, 246 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0844232378