Service operations management strategy, design and delivery

Saved in:

Bibliographic Details
Main Author:	Hope, Christine (Author)
Other Authors:	Muhlemann, Alan
Format:	Book
Published:	England Prentice Hall 1997 ©1997
Subjects:	Service industries > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-212845
005	2022431102646
020	#	#	\|a 0131499157 \|q paperback
040	#	#	\|a UiTM \|b eng \|c UiTM \|e rda
090	0	0	\|a HD9980.5 \|b .H672 1997
100	1	#	\|a Hope, Christine \|e author
245	1	1	\|a Service operations management \|b strategy, design and delivery \|c Christine Hope and Alan Muhlemann
264	#	1	\|a England \|b Prentice Hall \|c 1997
264	#	1	\|c ©1997
300	#	#	\|a viii, 352 pages \|b illustrations \|c 24 cm
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Service industries \|x Management
700	1	#	\|a Muhlemann, Alan
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=212845
964	#	#	\|c BOK \|d 01