Help desk practitioner's handbook

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Bibliographic Details
Main Author:	Czegel Barbara 1953-
Format:	Book
Published:	New York John Wiley & Sons 1999
Subjects:	Computer industry > Customer services > Management Electronic office machine industry > Customer services > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-212073
020	#	#	\|a 0471319929
090	0	0	\|a HD9696.2.A2 \|b C96 1999
100	1	#	\|a Czegel \|b Barbara \|c 1953-
245	1	1	\|a Help desk practitioner's handbook \|c Barbara Czegel
260	#	#	\|a New York \|b John Wiley & Sons \|c 1999
300	#	#	\|a xxiii, 400 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Computer industry \|x Customer services \|x Management
650	#	0	\|a Electronic office machine industry \|x Customer services \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=212073
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam